Powerful features for support intelligence

Every tool you need to turn support conversations into actionable insights and product improvements.

AI-Powered

Automatic pattern discovery

Our AI analyzes thousands of tickets to identify recurring themes, common issues, and emerging trends without manual effort.

Natural language processing for accurate categorization
Sentiment analysis to gauge customer satisfaction
Topic clustering for easy navigation

Authentication Issues142 tickets

Payment Processing89 tickets

Feature Requests67 tickets

Analytics

Track trends over time

Monitor how issues evolve, identify seasonal patterns, and predict potential problems before they impact customers.

Historical trend analysis and forecasting
Customizable date ranges and comparisons
Automated anomaly detection

Everything you need in one place

A complete suite of tools designed for modern support teams.

Multi-channel Support

Connect email, chat, and ticket systems

Advanced Filtering

Slice and dice data any way you need

Smart Alerts

Get notified of important changes instantly

Export Reports

Share insights with your team easily

Integrations

Connect with your favorite tools

Enterprise Security

SOC 2 compliant and encrypted

Start discovering insights today

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