Simple, transparent pricing
Choose the plan that fits your team. All plans include a 14-day free trial.
Starter
Perfect for small teams
$49/month
- Up to 1,000 tickets/month
- Basic pattern detection
- Email support
- 3 team members
- 30-day data retention
Most Popular
Professional
For growing teams
$149/month
- Up to 10,000 tickets/month
- Advanced AI analytics
- Priority support
- Unlimited team members
- 1-year data retention
- Custom integrations
- Advanced reporting
Enterprise
For large organizations
Custom
- Unlimited tickets
- Dedicated AI models
- 24/7 phone support
- Unlimited team members
- Unlimited data retention
- SSO & advanced security
- Dedicated account manager
- SLA guarantee
Frequently asked questions
Can I change plans later?
Yes! You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.
What happens after the free trial?
After your 14-day free trial, you'll need to choose a plan to continue using Support Lens. No credit card required for the trial.
Do you offer discounts for annual billing?
Yes! Save 20% when you pay annually. Contact our sales team for enterprise volume discounts.
What payment methods do you accept?
We accept all major credit cards, ACH transfers, and wire transfers for enterprise customers.